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The other day, I received my first bill from Comcast, and immediately became infuriated when I opened it up. You would, too, if you were expecting a bill in the 30s or 40s and find it’s $83.31! I turn it over and there, at the top, is listed a previous balance of $57.46. How the heck can I have a previous balance!? I’m a new customer, this is my first bill! Needless to say, I called them right away. I spent at least a half hour on the phone with an extraordinarily nice CSR, I just wish she had the slightest clue what she was doing (easily flustered by both of our problems, sounded like she was a trainee lacking a trainer). All in all, she finally explained to me that I was being charged for two months of service – the one I already used, and the one following. Gee, real happy to be finding this out NOW, ya pricks. She apologized to me for nobody bothering to tell me that my first bill would be for 2 months, and related how she had the same problem herself.
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